After working with a client on a dashboarding project in SAP BusinessObjects 4, we encountered an error with SAP BusinessObjects Web Intelligence when we were trying to connect to BI Services. We could neither connect nor could we publish. After some investigation, it seems that we needed to redeploy dswsbobje. Here’s a bit of information that we gathered and the resolution that we discovered.
Symptoms:
Connecting to BI services in Webi in launch pad or rich client will throw random XML parser errors such as XML reader error: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[1089,5]Message: XML document structures must restart and end within the same entity.
You cannot see existing web services nor publish new web services.
Opening the URL http://<servername:port>/dswsbobje/services/Session?wsdl goes into an infinite loop and will crash your browser. Ensure that wsdl is lowercase.
Cause:
From time to time, BI Service can become corrupt and cause the symptoms that are shown above.
Resolution:
Redeploy the dswsbobje application. To redeploy, follow these steps on the BI4 server:
Stop Tomcat and the SIA using the CCM
Open a command prompt
Go to the directory: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\wdeploy
Run the command: wdeploy tomcat6 -DAPP=dswsbobje deploy
Look for Build Successful at the bottom of the resulting output. If you do not see Build Successful, rerun the wdeploy command
Start Tomcat and the SIA using the CCM
Go to the URL http:// <servername:port>/dswsbobje/services/Session?wsdl. The browser should not crash.
Try to connect to BI Services in Webi (launch pad or rich client). The issue should be resolved.
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